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Privacy Policy.
Findwhosabi Limited explains how we collect, use, store, and protect personal information when you use our mobile application and related services in Nigeria.
Effective May 2026 · https://findwhosabi.com/privacy-policy/
Information We Collect
We collect information you provide directly to us, including:
Personal Information: Name, email address, phone number, and profile photo when you create an account.
Business Information: For providers — business name, service category, location, NIN, CAC number, and other verification documents.
Location Data: Your business address and GPS coordinates (for providers) to enable distance-based search.
Payment Information: Processed securely through Paystack. We do not store your card details.
Usage Data: How you interact with our app, including search queries, provider contacts, and messages.
How We Use Your Information
We use the information we collect to:
Provide, maintain, and improve our services
Connect service seekers with relevant providers
Verify provider identities and business credentials
Process payments and send transaction confirmations
Send notifications about bookings, messages, and updates
Detect and prevent fraud and unauthorized access
Comply with legal obligations
Analyze usage patterns to improve user experience
Information Sharing
We may share your information with:
Other Users: Providers' business profiles are visible to seekers. Seekers' names and contact info are shared with providers they contact.
Service Providers: Third-party services that help us operate (payment processors, cloud hosting, analytics).
Legal Requirements: When required by law or to protect our rights and safety.
We never sell your personal information to third parties for marketing purposes.
Data Security
We implement industry-standard security measures:
All data transmitted is encrypted using SSL/TLS
Sensitive data like NIN and BVN are encrypted at rest
Regular security audits and vulnerability assessments
Access controls limiting who can view your data
Secure data centers with 24/7 monitoring
While we strive to protect your data, no system is 100% secure.
Your Rights
You have the right to:
Access: Request a copy of your personal data
Correction: Update inaccurate information
Deletion: Request deletion of your account and data
Portability: Receive your data in a portable format
Withdraw Consent: Stop receiving marketing communications
To exercise these rights, contact us at privacy@findwhosabi.com or through the Help & Support section in the app.
Data Retention
We retain your data for as long as your account is active or as needed to provide services. After account deletion:
Personal data is deleted within 30 days
Transaction records are kept for 7 years (legal requirement)
Anonymized analytics data may be retained indefinitely
Children's Privacy
Our services are not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us at privacy@findwhosabi.com.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or email. Continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
For privacy-related questions or concerns:
Email: privacy@findwhosabi.com
Support: support@findwhosabi.com
Findwhosabi Limited
Lagos, Nigeria
Last updated: May 2026
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